Thomas Klug

Vice President, Customer Care

Tom brings over 25 years of medical device customer and field service experience to Synaptive Medical. Prior to joining Synaptive, Tom served as Vice President, Customer Support at Stryker, a world leader in orthopedics, where he had strategic global responsibility for Customer, Technical & Clinical Support Services for their Robotic Joint Replacement business. With more than 15 years in Carl Zeiss’ medical device division, Tom had roles of increasing responsibilities and completed his time with them as Director of Field Services where he had US Domestic responsibility for Installation, Service & Maintenance of opto-electronic diagnostic & surgical instrumentation including surgical laser systems. Tom earned his degree in Electronics Engineering at Cayuga College and a Certificate in International Business Management from Georgetown University.

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